A deposit of 50% is required from any new client before the project will be carried out unless an alternative contract or proposal specifies a different amount. Once a website has been designed and completed the final balance of payment is then due in accordance with our payment terms. There are no exceptions to this, i.e if the client decides they no longer want the site, as they have commissioned the work and paid a deposit they are still obliged to pay for the work that has been done. Nonpayment will result in legal action being taken if necessary.
It is the Site Solutions policy that any outstanding accounts for work carried out by Site Solutions or its affiliates are required to be paid in full, no later than 30 days from the date of the invoice unless by prior arrangement with Site Solutions.
Once a deposit is paid and work completed you are obliged to pay the balance of payment in full. We will contact clients via email and telephone to remind them of such payments if they are not received when due.
If accounts are not settled or Site Solutions have not been contacted regarding the delay, access to the related website may be denied and web pages removed, we may then seek legal assistance to recover losses.
After payment, Site Solutions will still post outstanding content AT NO CHARGE for 3 months or the free maintenance period (if applicable) whichever is greater.
Invoices: All invoices are payable within 5 days of receipt of the same. Invoices shall list any expenses and additional costs as separate items.
Late Fee: Late payment charges of 10 % invoice value will be charged on the overdue balances.
Collection Expenses: Client shall pay all collection or legal fees caused by late payments.
Monthly maintenance package fees require credit card payment only. No other forms of payment will be accepted for monthly maintenance.
Late payment charges will be applied on overdue invoices.
In case the client's cheque get dishonoured then we do not present the same, instead client needs to make arrangement for other modes of payment and we will courier the cheque back to the client.
More than three missed payments in a year may attract termination of the package and the client will need to pay immediately the entire remaining amount on the package.
There are absolutely no refunds for any fees related to the monthly maintenance package.
Depending upon the nature of the website changes, prepayment may be required. Should the client be invoiced after the changes are completed, the invoice is due upon reciept.
If payment is not received within 30 days, the maintenance changes may be taken down until payment is received.